Never leave your computer unattended while using our digital banking services

Always exit the site using the logout button and close your browser if you step away from your computer

Prevent the browser from caching (storing) the pages that you view by using the Enhanced Security feature located on the login screen

Secure or erase files stored on your computer by your browser so others cannot read them. They can be erased using standard computer utilities or by using your browser feature to ‘empty’ the cache. 

Disable automatic password-save features in the browsers and software you use to access the Internet

Install and use a quality anti-virus program

Install and use a personal firewall on your computer to ensure others can’t access your computer through the Internet. 

Install new security patches as soon as your operating system and Internet browser manufacturers make them available

Install an anti-spyware program and check your computer regularly

Select a password that’s easy for you to remember but difficult for others to guess

Don’t use a part of your PIN  or another password

Keep your password confidential and don’t share it with anyone

Don’t write your password down or store it in a file on your computer

Never disclose your password in an email or over the phone

Make sure no one is watching you typing in your password

Change your password on a regular basis. We suggest every 90–120 days

Protect your personal information. Be aware of current online ploys that try to get you to provide personal and/or financial information.

Do not respond to unsolicited emails or phone calls that ask for confidential information. If you don't know the source of an email or if it looks suspicious, do not open it. 

Never click on a link or attachment in an email that you suspect may be fake

Remember to log off

Safeguard your PINs and passwords. Never share your passwords and use ones that are difficult to guess, preferably ones that include a mix of letters and numbers.

Change your passwords frequently

Be wary of pop-up windows, especially those that request financial or identification information. 

Keep your computer healthy. It is very important to check for software "patches" and updates in order to protect against software vulnerabilities. 

Use antivirus software. Antivirus software can protect you from potentially damaging viruses that can enter your computer without your knowledge. 

Use personal firewalls. A firewall creates a barrier between your computer and the rest of the Internet. 

Use anti-spyware. Anti-spyware will help to protect your computer against unwanted software from being installed without your knowledge. 

Use anti-spam software. Spam is a growing source of computer viruses. Use up-to-date anti-spam software along with your antivirus software. If you receive spam, remember this: don't try, don't buy and don't reply. Just delete it.