The Conexus Digital Banking Platform will not be available June 4 from 5:50 a.m. to 8:00 a.m. We apologize for the inconvenience.
Tips for safeguarding against fraud
Set up security alerts. You'll get a text or email message when there’s suspicious activity on your Online Banking accounts.
Be very, very careful with your Social Insurance Number (SIN). It's an important key to your identity, especially in credit reports and computer databases.
Never disclose your Personal Identification Number (PIN) to anyone. If you do, you could be held liable for losses. Be PIN smart.
Guard your PIN use. Use your hand as a shield to prevent others from observing you entering your PIN when conducting a transaction by ATM, debit, telephone or computer.
Choose difficult passwords and change them often. Memorize your passwords and don't write them down and leave them in your wallet, or an equally obvious place. Never share them.
Check your bank and credit card statements regularly to ensure that all transactions are legitimate.
Safety precautions for Online Banking
The easiest way to tell if an email is fraudulent, is to know that we’ll never ask you for your personal passwords, personal information numbers or login information in an email. Legitimate financial institutions do not include links to their web sites in email communications to customers.
When banking online, check the address of any pages that ask you to enter personal account information. In the toolbar at the top of the page any legitimate Internet banking web site will begin with ‘https’ to indicate that the page is secure.
Look for the padlock found in the lower right corner of your screen. If the page is legitimate, by clicking on the padlock, you can view the security certificate details for the site. A fraudulent site will not have these details.
Type in our web address yourself to ensure you’re transacting with our server.
Fraudulent use of your password?
If you suspect or become aware that there has been misuse or unauthorized use or knowledge of your password, please change the password and notify Conexus as soon as possible.